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Privacy Policy
Last updated: January 27, 2026
1. Introduction
Ecomflows.io (“Ecomflows”, “we”, “us”, or “our”) is operated by Flows Marketing Solutions LLC, a Wyoming, United States limited liability company.
We respect your privacy and are committed to protecting personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, use our services, or interact with us.
This policy applies to all users, clients, partners, and visitors worldwide.
2. Who We Are
- Legal entity: Flows Marketing Solutions LLC
- Trade name: Ecomflows
- Website: https://ecomflows.io
- Email: legal@ecomflows.io
- Jurisdiction: Wyoming, United States
Ecomflows provides email marketing, retention marketing, and automation services to e-commerce businesses.
3. Data We Collect
We may collect the following categories of data:
a. Personal Information
- Name
- Email address
- Company name
- Phone number
- Billing details
- Communication preferences
b. Technical & Usage Data
- IP address
- Browser type
- Device information
- Pages visited
- Referring URLs
- Cookie identifiers
c. Client & Platform Data
When providing services, we may process data from platforms such as:
- Klaviyo
- Shopify
- Email marketing platforms
- Analytics and advertising tools
This data may include aggregated campaign performance, events, and customer behavior metrics.
4. How We Use Your Data
We use personal data to:
- Provide and manage our services
- Communicate with clients and prospects
- Improve website performance and user experience
- Analyze marketing and campaign performance
- Comply with legal and contractual obligations
- Improve and optimize our internal systems
5. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process personal data based on:
- Consent
- Contractual necessity
- Legitimate interest
- Legal obligation
6. Analytics, Advertising & Tracking
We use third-party tools such as:
- Google Analytics
- Meta (Facebook) Ads
- Tracking pixels and cookies
These tools help us understand website usage and improve marketing effectiveness. Tracking technologies are only activated after user consent where required by law.
7. Cookies
We use cookies and similar technologies for functionality, analytics, and marketing purposes.
You can manage or withdraw cookie consent at any time via our cookie banner or browser settings.
8. Client Data & Data Processing Roles
When providing services to clients:
- The client is the Data Controller
- Ecomflows acts as a Data Processor
We process data solely based on client instructions and do not use client data for independent purposes without consent.
9. Internal Analytics & Aggregated Data
To improve our services, Ecomflows may process aggregated and anonymized data derived from client accounts.
This data is used exclusively for:
- Internal analytics
- System optimization
- Performance benchmarking
- Product and service improvement
Aggregated data:
- Does not identify individual clients or customers
- Cannot be traced back to a specific person or business
- Is never sold or shared with third parties
10. Data Sharing
We may share data with trusted third parties, including:
- Hosting providers
- Payment processors
- Analytics and marketing platforms
- Professional advisors (legal, accounting)
All third parties are contractually required to safeguard data.
Use of Webflow Forms and Make.com
Our website uses Webflow Forms to collect contact requests, inquiries, and other information submitted voluntarily by users. When you submit a form on our website, the personal data you provide may be processed and stored by Webflow Inc.
Webflow Inc. may store and process form data on servers located in the United States. To ensure compliance with the General Data Protection Regulation (GDPR), Webflow relies on a Data Processing Agreement (DPA) and Standard Contractual Clauses (SCCs) approved by the European Commission. These safeguards ensure an adequate level of protection for personal data transferred outside the European Economic Area.
In addition, we use Make.com (formerly Integromat) to securely transfer form submissions from Webflow to our internal systems and communication tools. Make.com acts as a data processor and processes personal data only according to our instructions and for the intended purpose of handling inquiries, client communication, and service delivery.
Make.com complies with GDPR requirements and applies appropriate technical and organizational measures to protect personal data. Where applicable, data processed through Make.com may also be transferred outside the European Economic Area using approved legal safeguards such as Standard Contractual Clauses.
We use data submitted through Webflow Forms and processed via Make.com solely for the purpose for which it was provided, such as responding to inquiries, providing requested information, or managing client relationships. We do not sell or use this data for unrelated purposes.
By submitting a form through our website, you acknowledge and agree that your personal data may be processed and stored as described in this Privacy Policy.
11. International Data Transfers
Your data may be transferred to and processed outside your country of residence, including the United States. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.
12. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
13. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
14. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Object to processing
- Withdraw consent
- Request data portability
Requests can be submitted to: legal@ecomflows.io
15. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
16. Contact
For questions or concerns regarding this Privacy Policy, please contact:
Flows Marketing Solutions LLC
Operating as Ecomflows
